Ford Pickup & Delivery
Just tell us when and where you'd like to have your Ford vehicle picked up - home or work - and we'll come get it, service it at the dealership, and return it to you. That's ownership built around you.
We'll pick it up.
We'll service it.
We'll drop it off.
at Rod Baker Ford, We Make It Easy
Owning a Ford gives you access to a host of benefits, including complimentary Ford Pickup & Delivery.* We will pick up your vehicle, service it, then bring it back. Just tell us when and where. For further questions, just ask.
*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
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Ford Pickup & Delivery is Complimentary
The next time you need service, we will make the round trip for you. No need to drive to or from our dealership.* You can even schedule service right in the FordPass App.**
*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
**FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
Schedule ServiceFREQUENTLY ASKED QUESTIONS
Loaner vehicle availability depends on the type of service needed and current inventory. Please discuss loaner options when scheduling your pickup service.
Service time varies depending on the type of maintenance or repair needed. Our service team will provide an estimated completion time when we pick up your vehicle.
You'll receive updates via phone, text, or email - whichever method you prefer. We keep you informed throughout the entire service process.
Yes, your vehicle will be serviced at Rod Baker Ford where our certified technicians use genuine Ford parts and have access to the latest Ford diagnostic equipment.
The program is available for most routine maintenance and many repairs. Complex repairs requiring extensive diagnostic time may not be eligible. Contact us to discuss your specific service needs.
Refer to your owner's manual or check your maintenance schedule. You can also visit Ford's maintenance schedule tool online.
Service may be limited based on distance from our dealership. Contact us to confirm if pickup and delivery is available in your area.
Non-operational vehicles requiring roadside assistance are handled separately from our pickup and delivery service. Please contact Ford Roadside Assistance for emergency situations.
Contact our service department directly to discuss any billing concerns. We're committed to transparent pricing and will work to resolve any issues promptly.
Yes, applicable service coupons and promotional offers can be used with our pickup and delivery service. Present your coupons when scheduling your appointment.
Contact our service department at (815) 436-5681 to make changes or cancel your scheduled pickup time.
Yes, you can change your pickup or delivery location by contacting our service department before your scheduled appointment time.
Please contact our service manager directly at Rod Baker Ford. We're committed to ensuring you have an excellent experience with our pickup and delivery service.