Message to Customers

 

 

For over 55 Years Rod Baker Ford has been here for our customers. Let the Home of the No Hassle Deal Bring the dealership to you with our concierge pickup and delivery service.

We know everyone is taking every precaution to keep safe during these uncertain times. Rod Baker Ford is keeping these precautions in mind and providing several solutions to assist our customers in their transactions with us during this time.

Our sales and service team are fully prepared to assist with the following:

– All in-stock vehicle pricing is available via telephone or email
– The credit application process is available via telephone or secure internet
– We can provide trade appraisals via pictures, telephone, email or we can schedule an appointment to come to you.
– All necessary documentation requiring signatures can be delivered to your home or place of employment.
– All purchased vehicles can be delivered to your home or place of employment.
– Your trade-in vehicle can be picked up from your home or place of employment.
– Service appointment vehicles can be picked up from your home or place of employment.
– Loaner vehicles, when scheduled and available can be delivered and picked up from your home or place of employment.
– Payment and paperwork can be managed via the telephone or online portal.

Rod Baker Ford sales showroom is open by appointment only as we take extra precautions at the dealership to ensure cleanliness and safety. Along with increasing our in-store cleaning intervals, we are taking additional steps to wipe down contact points after test drives and in vehicles returning for loaner service. Our service and parts department have adjusted business hours.

Our entire staff has been educated on the best ways to stay safe and keep our customers safe. As always, Rod Baker Ford employees understand that taking care of our customers is our most important role and we value the employees that serve our customers every day.

If you have any questions or concerns, please contact us at 815-436-5681.

Thank You.